TERMS AND CONDITIONS

Welcome to Upchurch Merch.Please take a moment to review our terms of service before using our website and services. By using our website, you agree to these terms. If you do not agree with any of these terms, please refrain from using our site.

1. Acceptance of Terms

By accessing or using Upchurch Merch, you agree to comply with these terms and conditions. If you disagree with any of these terms, please do not use our site.

2. Privacy Policy

Upchurch Merch is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and share information collected from our users. Please review this policy carefully.

1. Information Collected

We may collect personal information such as your name, email address, and shipping address when you create an account or place an order. We may also collect non-personal information, including browsing patterns and site usage data.

2. Use of Information

We use the information collected to fulfill orders, process payments, communicate with users, and improve our website. We may also send promotional emails and text messages, which you can opt out of at any time.

3. Sharing of Information

We may share your personal information with third-party service providers for order fulfillment, payment processing, and other necessary functions. We do not sell or rent your information to third parties.

4. Security

We take measures to protect your personal information but cannot guarantee the security of data transmission over the internet.

5. Your Choices

You can manage your personal information and communication preferences by accessing your account settings.

6. Changes to Privacy Policy

We may update this Privacy Policy as needed, and any changes will be posted on Upchurch Merch's website.

3. User Accounts

For certain features on our website, you may be required to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities occurring under your account. Please provide accurate and complete information during the registration process.

4. Product Descriptions

We make every effort to provide accurate product descriptions, but we do not guarantee that the product descriptions or any other content on our website are error-free, complete, or current.

5. Orders and Payment

By placing an order on our website, you agree to pay the specified price for the product(s) and any associated shipping costs. We accept payment methods as listed on the website. Your order is subject to acceptance by us, and we reserve the right to refuse or cancel any order for any reason.

6. Shipping

Shipping Timeframes:

1. Order Processing: Once you've placed your order with us, our team will process it within 1-3 business days. During peak seasons or special promotions, this processing time may be extended slightly.

2. Shipping Options: We offer a variety of shipping options, including standard and expedited shipping, which vary depending on your location. Shipping costs and estimated delivery times will be provided at the checkout. Expedited shipping may not always be available.

3. Tracking Information: As soon as your order is on its way, you will receive an email notification with a tracking number. This allows you to stay updated on the status and location of your package.

4. Delivery: Delivery times are influenced by the shipping method and your location. While we cannot guarantee specific delivery dates, we will do everything within our power to ensure your order reaches you promptly. Most orders are delivered within 4-8 business days after purchase. During peak seasons or special promotions, this processing time may be extended slightly.

Shipping Costs:

Shipping costs are determined by your order's total, selected shipping method, and your delivery address. You will be presented with the exact shipping cost during the checkout process.

7. Refunds

Refund Policy:

Due to the limited availability of products, all sales are final. At Upchurch Merch, we take pride in the quality of our products. If, for any reason, you receive a defective product, we are here to assist you. However, please note that all sales are final and we do not offer refunds or returns for reasons other than productive defects.

If you happen to receive a defective product, please follow these simple steps:

Contact our customer support team within 7 days of receiving the item at support@upchurchmerch.com

Please clearly describe the defect and attach any relevant photographs if possible.
Our customer support team will review your request and, if the product is determined to be defective, they will provide you with instructions on how to proceed, which may include a replacement or a refund, based on product availability.

Exceptions:

Please understand that we are unable to accept returns or provide refunds for products that are not in their original condition, show signs of wear and tear, or have been damaged due to misuse or mishandling.

We encourage you to carefully inspect your order upon delivery to identify any defects or issues. If you have any concerns, please reach out to us as soon as possible.

8. Intellectual Property

All content on Upchurch Merch, including images, text, logos, and other materials, is protected by intellectual property rights and is the property of Upchurch Merch. You may not use, reproduce, or distribute our content without our explicit permission.

9. Termination

We reserve the right to terminate or suspend your account and access to Upchurch Merch for any reason, without notice.

10. Modifications to Terms

We may modify these terms of service at any time. It is your responsibility to review these terms periodically. Your continued use of Upchurch Merch after any modifications indicates your acceptance of the updated terms.

If you have any questions about our Terms of Service or Privacy Policy, please contact us at support@upchurchmerch.com.

By using Upchurch Merch, you agree to these terms and consent to our Privacy Policy.

Thank you for shopping Upchurch Merch!